Manage comments

Any message posted on the website by your users or visitors, which represents their reaction to an article. You may choose if you want to allow this option on your site or not.

To enter your Comments administrative area, select Comments from the main administrative menu.

New page containing comment navigation menu on the left side and quick access section to all of your comments on right-hand side will load.

Using the Quick link menu tab you may easily access to unapproved comments or you simply may access to all comments area.

Quick links menu also contains predefined search filters. To find out how to create a filter please go to the next section.

Search menu tab allows you to filter posted comments using different, separated parameters.

You may filter posted comments by:

• keyword → define a specific keyword you are looking for
• name → enter the name of some user/member that posted a comment you are looking for
• IP address → you can track comments by posters IP address
• email address → search by posters email address
• date → search comments by date
• status → choose to have only approved or only unapproved comments in your results

All you have to do is to define your search terms and click search button. Suitable comments will appear at the right side of the search box in the search results list.

You may also combine few of the criteria at the same time, and most important of all, you can save your search as a search filter so you will be able to easily repeat your search every time you log-in to your admin panel.

Once you have created your search filter, you may access it by selecting it from the comments Quick link menu tab.

Let’s see an example!

You have noticed that one of your users, Maximus for example, frequently uses term “stupid” in his comments, causing you problems with your other authors. You cannot put this word on a banned list because it is not a bad word except when Maximus uses it to make comments about other authors.

What can you do?

You may, for example, set your quick filter on Maximus:

• in the name field enter the username (Maximus)
• you may also define “stupid” in keywords box
• in date criteria set 2 weeks ago option, for example. You may check and older box too.
• in the search status select All (maybe some of your administrators have approved his comment in a meantime)

In the Filter name enter a name for your filter. We will use Maximus.

Click on the Save filter button and your filter is created.

You may easily access it every time when you log into your Administrative panel → Comments → Quick link

You may delete a filter by clicking on Delete icon next to the filters name or pin/unpin the filter to MyQuickNav toolbar for easier and faster access to search results with less clicks.

In the comment Preferences tab you may define general comments options.

• Report inappropriate comment → If this option is turned on, you will be informed vie email when someone reports (clicks on next to the comment) a comment that considers inappropriate. You may check this comment and delete it and also warn this user or simply go to users/manage users and change users status to inactive if you think it is necessary.
• Flood Protection → You may define the shortest interval that has to pass between posting two or more comments by the same user.
• CAPTCHA → It is used for stopping automated comment posting. User has to enter the image code to confirm that he want to post a comment on your web site.

• Bad words → You can define bad words that you do not want to be posted by your users. In the text box, enter inappropriate words, separated by comma. Every comment containing these words, any of them, will be modified and those words will be replaced with * symbols.
• Ban IP address → If you have allowed unmoderated comments to be posted and you have noticed that someone is posting inappropriate comments from the same IP address you may simply put that IP address in the banned IP address list and all actions for this IP will be blocked.

Click on Save button to apply changes.

To find all comments posted on a specific article, go to Articles tab in the left hand navigation menu.

Not all articles are listed, only the last ten. To look for another go to search box and start typing words.

Search box is completely Ajax based so you will receive article title suggestions while typing.

When you find the article you were looking for, click on the title and all comments posted on this article will be listed in the right content area.

In the right side of the comments management user panel you may access to all posted comment and from here you may sort them by date created, user IP address or by its author.

You may also choose a number of items that will be displayed by selecting the desired number from the dropdown list.

To edit a comment click Edit button positioned on the right side of the comment. On click, edit text box below the comment will appear.

Make all necessary changes and click Save button.

To delete a comment select Delete button from the right side of the comment title.

If you want to delete few comments at a time mark checkbox on the left side of the comments title for every comment you want to delete and then select Delete from the select action dropdown menu.

You may approve posted comments one by one or several of them at the time by marking the checkboxes at the comments left or all of them in a time by clicking on the Select: All from the comments management panel.

When you make your comment selection simply choose from the Select action menu if you want to change comment status to Approved or Unapproved.